We do our best to ship orders within 1-3 business days, and you can expect another 2-4 business days for transit. If your order never shows up, please let us know! You can also contact us at any time to find out the status of your order.
RETURNS & EXCHANGES
If you have any issues with your order, please let us know!
Given that teas are consumable, we cannot accept returns. However if your product is damaged or defective, or if you are unhappy with it in any way, we will exchange items within 30 days of receipt.
Simply contact us with details about your order and we’ll issue an exchange.