Most orders ship out in 1 to 3 business days via USPS, but may take 5+ business days during peak holiday season. Expect another 2 to 3 business days for transit, (*USPS estimate only, not guaranteed*). Feel free to reach out any time with questions about your order, our products, or anything else you'd like to know.

We strive to source the highest quality, ethical ingredients possible. We work with many farms directly and choose our producers based on both their environmental and their social welfare impacts. Four of the five tea growers we source from are certified organic; the fifth is a family-run farm. Every product in our online shop includes a full ingredient list indicating certified organic ingredients.

Yes! They actually plant cellulose, not plastic, and are made of renewable wood pulp harvested from sustainable managed forests. The liners are completely biodegradable and home compostable (i.e. they break down naturally, you don't need a commercial composting service). We compost them ourselves so we know for sure that they break down quickly!

We now have a few different eco packaging options. If it is true metal tin, they are fully curbside recyclable. You can also reuse the tin as it is the best storage method for keeping tea fresh.

If it's a cardboard canister, those are also fully recycable in your curbside collections. The inner liner is home compostable, and so is the tea.

Our pyramid tea bags are definitely biodegradable but we recommend industrial composting for those as they haven't been tested/certified for home composting yet.

Our stand-up bulk bags are recyclable where plastic bag recycling is accepted. This is more often grocery stores, big box retailers, and drop-off recycling facilities.

For recycling, you do not need to peel off any labels, they get removed in the recycling process.

We do our best to avoid plastic and any landfill-destination materials—things that can't be recycled. (Plastic can often be recycled, but has high environmental costs.)

In addition to our product packaging itself, we ship in cardboard boxes and primarily use paper filler both of which can go into your recycle bin, but you may find from time to time other materials from our vendors being reused by us for shipping.

Yes! They are naturally free of all animal products.

Yes! They are uncertified but naturally gluten free.