Shipping & Returns
RECEIVING YOUR ORDER
We ship primarily with USPS for small orders, but may also ship with FedEx or UPS. We do our best to ship your order within 1 - 3 business days, although during peak season it may exceed that time frame. You can expect another 1 - 5 business days for transit. If your order does not show up within 10 business days, please let us know. You can also contact us at any time to find out the status of your order.
RETURNS & EXCHANGES
If you have any issues at all with your order, please get in touch!
If you have any issues with your order, please let us know!
We accept tea returns within 14 days if product is unopened and in all its original packaging and teaware returns within 30 days.
Please contact us here or using the contact info below if you are unsatisfied with your order in any way, at any time. And feel free to reach out if you simply have questions or concerns!
If you are unhappy with your order in any way, at any time, don't hesitate to contact us.
CONTACT INFO
Phone: 404-666-3016
Email: info[at]thistleandsprig[dot]com