Ordering, Shipping & Returns

Shipping

Orders over $48 ship for free. There's a small scaling shipping fee for orders below $48.

We do our best to ship your order within 1 - 3 business days, although during peak times it may extend to 5 business days. You can expect another 1 - 5 business days for transit. We currently ship nationwide in the USA only.

For holiday orders, please place your orders by Dec. 8th for the West Coast and Dec. 10th for the East Coast to account for any delays during the busy season.

If your order has not shown up in 10 business days, please get in touch. You may also reach out anytime if you'd like to know the status of your order.

Returns & Exchanges

If you have any issues at all with your order, you can initiate your own return on your Account page or contact us.

If your product is damaged or defective, please let us know and we will replace it.

For all other cases, we accept product returns within 14 days if product is unopened and in all its original packaging. Customer is responsible for return shipping. 

Please reach out at 404-666-3016 or info[@]thistleandsprig[dot]com if you are unsatisfied with your order in any way, or if you simply have questions!

Placing Your Order

You can view your cart or checkout here. You can also view or create an account here.

You can use any major credit or debit card, as well as Apple Pay, Shop Pay, or Paypal to check out.

If you accidentally signed up for Shop Pay and don't want to continue receiving text messages, you can opt out of Shop Pay here (note, this will opt you out of Shop Pay for all websites that offer it.)